Ecommerce

Ecommerce Services

Ecommerce logistics and fulfillment services from ACWI to support growth across marketplaces and direct-to-consumer channels.

Warehouse worker with hand truck moving inventory in a bright, modern fulfillment center.

Service Scope

Ecommerce Capabilities

01

Marketplace Integration

Connect Amazon, Shopify, WooCommerce, and other marketplace/cart platforms to WMS-driven fulfillment workflows. Order imports, inventory sync, and tracking pushback are handled programmatically.

02

DTC Fulfillment

Pick-pack-ship operations optimized for individual consumer orders with branded packaging, gift inserts, and configurable packing slips tuned to the unboxing experience.

03

Peak & Promotional Readiness

Capacity planning for seasonal surges, flash sales, and product launches. Labor ramp models, pre-positioned inventory, and carrier surge agreements keep SLAs intact under volume pressure.

04

Returns & Reverse Logistics

Customer-initiated returns processed through RMA validation, condition grading, restock or disposal workflows, and refund-trigger integration back to your ecommerce platform.

05

SKU & Order Profile Management

Slotting strategies, velocity-based pick-path optimization, and dimensional weight management to reduce cost-per-order and improve throughput across your product catalog.

06

Performance Metrics & Reporting

Real-time dashboards covering order accuracy, on-time shipment rate, cost-per-unit, and returns ratio. SLA adherence tracked continuously with automated alerting.

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