Back to blog
2 min readBy ACWI

Poll Finds Employee Recognition Works

More employers are turning to employee recognition programs to answer the challenge of employee retention, a Society for Human Resource Management survey finds. The SHRM survey shows that respondents considered employee retention/turnover to be their top…

More employers are turning to employee recognition programs to answer the challenge of employee retention, a Society for Human Resource Management survey finds.

The SHRM survey shows that respondents considered employee retention/turnover to be their top workforce management challenge in 2016. Almost one-half of the surveyed organizations (46%) cited it as a top challenge in 2016.

The other top workforce management challenges cited by at least one-third of organizations were employee engagement (36%), recruitment (34%) and succession planning (33%).

The majority of respondents indicated that their employee recognition programs had positive impacts on employee engagement, workplace culture, retention and employee happiness.

More organizations also are tying employee recognition efforts to their core values with good results. Overall, 81% of the organizations surveyed reported having employee recognition programs, and 60% said their programs were tied to their organizational core values, an jump from the 50% who reported the same thing in 2012.

“HR professionals were more likely to rate their organization's employee recognition efforts highly if the program was tied to organizational values compared with those that were not tied to values," said Tanya Mulvey, the survey’s lead researcher.

Programs tied to organizational values saw greater benefits regarding return on investment (70% vs. 38%); instilling and reinforcing corporate values (88% vs. 57%); and maintaining a strong employer brand (80% vs. 49%).

Additionally, when employers dedicate 1% of their payroll to recognition programs tied to their values, it results in greater impacts on financial outcomes such as cost-control goals and ROI.

The survey also found that many organizations also choose to use other retention efforts, including deploying health and wellness programs (81%), and learning and development programs (80%)

Originally published February 21, 2017 · updated March 22, 2023.

Related reading

Browse all posts →
4 min

ACWI Spotlight: October 2026

October Spotlight. Chris recaps year-end growth, the new member podcast with Prism Logistics, Jose's Penn State marketing partnership, and the November 3 members call — plus holiday sales, container volumes, family-business leadership, supply chain prices, driver safety, warehouse AI, a cargo-theft webinar, and a Spotlight on Lansdale Warehouse.

3 min

ACWI Spotlight: September 2026

Hello September. Chris recaps e-commerce growth, Jose's AI lead development, website and digital media updates, the new members podcast, and upcoming industry events — plus coverage on humanoid robots, AI-enabled enterprises, freight brokerage risk, B2B marketing, e-commerce expectations, transportation employment revisions, and a Spotlight on Prism Logistics.

4 min

ACWI Spotlight: August 2026

Welcome August. July was a great month for the team at ACWI. Chris recaps the August 4 quarterly members call, business development with Jose Larenas and Zach, industry coverage on sibling succession, supply chain volatility, broker liability, robotics, and last-mile growth, plus a Spotlight on Valley Distributing & Storage.